Tuesday, September 23, 2008

Wire frames are in!!!

I now have in hand the first round of wire frames. And according to our agreed upon schedule, Micstura, is right on schedule. The goal of our website and registration process was to make it as simple as possible. This week we are focusing on the questions needed to support our VER application to the CDM. By collecting the data during the application process we can provide that data as backup to our claims of carbon reductions. Wire frames are by no means the "look of our website" its more the framework, hence the word "frame."

IPhone app:

Our developers are mapping out the IA for the new IPhone app we will launch on the heals of our new website launch. Together with our "paperless" application system for our sales partners and our introduction of LO.R.A. our resrvation system. We believe that Grow Verde apps will become industry standards.

LO.R.A.:

I would love to talk more about LO.R.A. to you but I am told I have to save it for a later date. But what little I can say is this...LO.R.A. loves to play with GPS functions and she can locate our entire fleet at the touch of a button! Check back for more info on LO.R.A.

Paperless application system:

Paper work! Paper work! Paper work! This one aspect of business eats into profit as much as labor does. It was a part of our mission from the start to have a paperless application system for all members. Our sales partners are good at one thing, and that one thing is, finding good customers based on a set of criteria we provide. But the one main issue during the sales process has always been "paper work", when done correctly the process is seamless but time consuming. When done incorrectly, it becomes a nightmare for all involved and most of all for the potential customer who usually goes without service, or without the services they signed up for.

At Grow Verde, we had our developers focus on creating an application that our sales partners could use that would allow the "Feet on the Street" sales reps to enter customer info directly into our data base. This would allow the rep to review any mistakes with the customer in "real time" and make changes as needed. This would also eliminate the need for "Data" entry clerks, a major drain on profits. By having the reps enter all the info for each user into the system complete with business billing info and personal billing info. We eliminate the additional opportunity for "human error", not to say it can't happen during the sign up process! But we have taken steps to reduce these "error" issues during the process.

With this small steps forward we have provided the sales rep with a digital sales tool that allows them to carry less over all weight in the field, concentrate more on "customer needs" and combined several sales tools into one device. Paperless applications also streamline the billing process on the back end and helps to identify payment issues in real time, versus the post auditing method favored by most industries. Keep your browsers pointed in our direction for more updates and notes on how this process is coming along.

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